Our reconciliation process is thorough and accurate, and we present our cases in a clean and organized format. Because attention to detail and clear communication are key to successful results.

In addition to the standard cases that other providers offer, we help you streamline your recovery process and get more of what’s owed to you by handling FBA fee overcharges, full inventory discrepancies, undelivered removals, unused labels, and more.

Unlike many providers, we don't stop at filing a case. We actively follow up on all cases, ensuring they are processed promptly and that you receive your reimbursements as quickly as possible.

Our portal provides maximum transparency and gives you  full control over your reconciliation process. Log in to see your cases, and choose your preferences like frequency, types of cases, and more. Our portal also includes collaboration tools for inbound and product dimensions, which allows you to work with us in real-time to ensure the most accurate reconciliation possible.

We understand that shortages in inbound shipments can significantly affect your business. So, we offer dedicated management services that track and audit your inbound shipments - and manage any necessary back and forth with Amazon (“investigation completed…” Sound familiar?) to ensure you're reimbursed for any discrepancies.

Amazon's policies and systems are continually evolving, and so we do to. We stay current with these changes, ensuring our strategies are up-to-date and that we can navigate through Amazon's complex landscape effectively for the benefit of your business.

No matter where your business is based, we're here to help. Our global service capability ensures that Amazon sellers around the world can benefit from our expert Amazon FBA refunds and reimbursement services.

In the rare event that Amazon retracts a previous reimbursement, we ensure the commission we charged for that reimbursement is credited back to you. Unlike many of our competitors who may not disclose such occurrences, we believe in maintaining complete transparency and fairness between us.

We pride ourselves on our outstanding customer service. Our team is always ready to assist you, providing personalized solutions and expert advice to help you get the most out of your Amazon selling experience.