Amazon FBA refunds and reimbursements
done more thoroughly and safely than ever before.
We like Amazon, and we know you do too. After all, it’s paying the bills, and works pretty well most of the time. But even the most well-oiled machine isn’t perfect; between lost inventory, returns, warehouse damage, reimbursements, and adjustments, you can be losing up to 3% of your revenue. And we know that’s no bueno.
As a seller, you don’t have money or moments to lose.
You need a company that uses great people and great tech to reclaim what’s rightfully yours. A company that has its hands on the wheel, but your finger on the pulse. A company that stays up to date with Amazon's ever-changing rules and regulations to make sure your account is always safe and up to date.
You need Rightfully (that's us) to...
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For the past six years, we've used good people and good tech to get people like you the most lost FBA revenue back in the safest way possible. Judging by the 1,000+ accounts and tens of millions of dollars recovered and successfully reimbursed, we’d say we’re doing a pretty good job.
Founded by Ariel (Yossi) Lapidus, and now with a full team behind him, we’re here to ensure your business doesn't have to worry about losing money in the vast world of Amazon’s warehouses. We conduct account audits and manage FBA reconciliations and reimbursements for the North American and European marketplaces while handling dozens of different claim types, with a fierce focus on service and account safety. We have your back so that you can prioritize building and growing your amazon business(s).
We pride ourselves in well-researched, highly accurate and clean cases, for safer, better results.
We offer unique and exclusive cases such as FBA Fees Overcharges based on dimensions, and more.
No “one and dones”, we
don't stop following up until
you get your money back.
We handle complex cases too
such as full inventory
reconciliation accounting for all
ins and outs.
Your account safety is our priority. We make sure to always comply and stay up-to-date with Amazon's Terms of Service.
We cover all cases in the North American and European marketplaces.
Stay on top of the entire process from a-z with our innovative new portal. Enjoy an enitre suite of settings such as frequency, case types and more, to collaborative tools for inbound and dimensions and more.
See Amazon’s records of all your product dimensions in one place, and import your own dimesnions if you wish. Choose what to file, what to ignore, and how many such claims you want filed monthly.
Inbound cases made simple. With one central location to see the full shipment, requirement and notation details, and the ability for you to submit your documentation or choose to discard the case, track the whole process and collaborate with ease.
Our settings panel gives you full control over the entire process, from frequency and case amounts to whether or not you want us to check in with you before each round. You can also turn Inbound, Dimensions, and Refund cases on or off.
Sleep tight knowing our team is filing on your behalf exactly the way you deserve.
Our portal allows you to see everything past and present in one place. From cases and reimbursements to invoices and downloading detailed reports, keep your fingers on the pulse whenever you want, wherever you are.
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You get full access and control to the reconciliation process. You can easily choose things like frequency, cases per day, case types, exclusions, and more from the comfort of wherever in the world you are.
Our portal gives you direct insight and access to all your prodcut dimensions that Amazon has on file for better claims. Select or ignore individual or bulk cases, or input your own numbers to streamline the process.
View, manage, and collaborate on all inbound cases, and keep track of the process from beginning to money back end.
From the easy to use portal, to responsive customer service, I’m thrilled with the results (and refunds) we’ve been receiving through the Rightfully team. We have more insight, more control, and more reimbursements than we’ve had in the past and I can easily say 11/10, would always choose to go with them again.
25%
The price is right
Full Portal Access
Software Assisted Human Research
Maximum Recovery
Personal Case Manager
Full-Time Support
$5m+ in annual revenue? Get a quote on volume-based pricing
Talk to me like I’m 5. What exactly do you do?
Ok, sure! We comb through your full FBA cycle and reconcile to find any discrepancies in which Amazon may owe you money. This may be from losses, damages, refunds, fees overcharged and more. This is money which is rightfully yours, but Amazon doesn’t pay it unless you claim it properly (which we do very well).
How often do you reconcile my account?
By default we reconcile monthly, however you have the option to control the frequency. Less frequent, more frequent, by request only, you’re the boss.
Do you automate claim submissions?
No! Automated claims are against Amazon's policies. Besides, having a real case manager ensures everything gets double checked and is the best it can be before we file any claims.
What do you need to access my account?
We are registered with Amazon as developers, so all we require is your Amazon MWS API credentials to pull reports and run our audits + access to your seller central account as a secondary user to open and manage your cases.
How does the claim process work?
Our algorithm audits your data based on a 90 day to 18-month look-back period depending on the types of claims. After reviewing the results our case managers manually file any claims with Amazon on your behalf. We then monitor and follow up until you see your refund.
Are you compliant with Amazon’s Terms of Service?
YES. The safety of your account is of utmost importance to us and we will never jeopardize your account.
Amazon FBA refunds and reimbursements
done more thoroughly and safely than ever before.
We like Amazon, and we know you do too. After all, it’s paying the bills, and works pretty well most of the time. But even the most well-oiled machine isn’t perfect; between lost inventory, returns, warehouse damage, reimbursements, and adjustments, you can be losing up to 3% of your revenue. And we know that’s no bueno.
As a seller, you don’t have money or moments to lose.
You need a company that uses great people and great tech to reclaim what’s rightfully yours. A company that has its hands on the wheel, but your finger on the pulse. A company that stays up to date with Amazon's ever-changing rules and regulations to make sure your account is always safe and up to date.
You need Rightfully (that's us) to...
For the past six years, we've used good people and good tech to get people like you the most lost FBA revenue back in the safest way possible. Judging by the 1,000+ accounts and tens of millions of dollars recovered and successfully reimbursed, we’d say we’re doing a pretty good job.
Founded by Ariel (Yossi) Lapidus, and now with a full team behind him, we’re here to ensure your business doesn't have to worry about losing money in the vast world of Amazon’s warehouses. We conduct account audits and manage FBA reconciliations and reimbursements for the North American and European marketplaces while handling dozens of different claim types, with a fierce focus on service and account safety. We have your back so that you can prioritize building and growing your amazon business(s).
We pride ourselves in well-researched, highly accurate and clean cases, for safer, better results.
We offer unique and exclusive cases such as FBA Fees Overcharges based on dimensions, and more.
No “one and dones”, we don't stop following up until you get your money back.
We handle complex cases too such as full inventory reconciliation accounting for all ins and outs.
Your account safety is our priority. We make sure to always comply and stay up-to-date with Amazon's Terms of Service.
We cover all cases in the North American and European marketplaces.
Stay on top of the entire process from a-z with our innovative new portal. Enjoy an entire suite of settings such as frequency, case types and more, to collaborative tools for inbound and dimensions and more.
See Amazon’s records of all your product dimensions in one place, and import your own dimesnions if you wish. Choose what to file, what to ignore, and how many such claims you want filed monthly.
Inbound cases made simple. With one central location to see the full shipment, requirement and notation details, and the ability for you to submit your documentation or choose to discard the case, track the whole process and collaborate with ease.
Our settings panel gives you full control over the entire process, from frequency and case amounts to whether or not you want us to check in with you before each round. You can also turn Inbound, Dimensions, and Refund cases on or off.
Sleep tight knowing our team is filing on your behalf exactly the way you deserve.
Our portal allows you to see everything past and present in one place. From cases and reimbursements to invoices and downloading detailed reports, keep your fingers on the pulse whenever you want, wherever you are.
.svg)
You get full access and control to the reconciliation process. You can easily choose things like frequency, cases per day, case types, exclusions, and more from the comfort of wherever in the world you are.
Our portal gives you direct insight and access to all your prodcut dimensions that Amazon has on file for better claims. Select or ignore individual or bulk cases, or input your own numbers to streamline the process.
View, manage, and collaborate on all inbound cases, and keep track of the process from beginning to money back end.
From the easy to use portal, to responsive customer service, I’m thrilled with the results (and refunds) we’ve been receiving through the Rightfully team. We have more insight, more control, and more reimbursements than we’ve had in the past and I can easily say 11/10, would always choose to go with them again.
25%
The price is right
Full Portal Access
Software Assisted Human Research
Maximum Recovery
Personal Case Manager
Full-Time Support
$5m+ in annual revenue? Get a quote on volume-based pricing
Talk to me like I’m 5. What exactly do you do?
How often do you reconcile my account?
Do you automate claim submissions?
What do you need to access my account?
How does the claim process work?
Are you compliant with Amazon’s Terms of Service?
Want to speak to one of our nice guys or wise guys?
Just drop us a line, and we’ll get back to you faster than Prime two-day shipping.
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